Terms of service

Last updated: 1 September 2025

This website is operated by Moodsie™. Throughout the site, the terms “we”, “us” and “our” refer to Moodsie™. By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the site, including browsers, customers, and contributors of content. Please read carefully before using our site. If you do not agree, you may not access or use our services.

1. Online Store Terms

  • You must be the age of majority in your country of residence (or have parental consent) to use this site.
  • Our products may not be used for illegal or unauthorized purposes.
  • Any breach of these Terms may result in termination of your access.

2. General Conditions

  • We reserve the right to refuse service to anyone at any time.
  • Content (except payment details) may be transferred unencrypted over networks. Payment data is always encrypted.
  • You agree not to reproduce, duplicate, copy, resell or exploit any portion of the Service without our express permission.

3. Accuracy of Information

  • We are not responsible if information on this site is inaccurate or incomplete. Use of material here is at your own risk.
  • We may update content without notice, but have no obligation to do so.

4. Modifications to Service and Prices

  • Product availability and prices may change without notice.
  • We may discontinue any product at any time.
  • We are not liable for modifications, price changes, or discontinuations.

5. Orders & Payments

  • All orders are final and non-refundable unless stated in our Refunds & Returns Policy.
  • Pre-orders: full payment is required to secure your item. Orders are subject to production timelines and availability.
  • By providing payment information, you confirm it is valid, accurate, and authorized. You agree to pay all charges, including any applicable taxes, duties, and fees.

6. Shipping, Delivery & Risk of Loss

  • Orders are shipped worldwide from our Asia-based fulfillment partners.
  • Risk of loss passes to you once the carrier accepts the parcel.
  • Delivery dates are estimates only and may vary.
  • International buyers are responsible for customs duties, VAT/GST, and import fees.

7. Returns & Exchanges

8. Intellectual Property

All Moodsie™ products, designs, packaging, artwork, and related content are protected intellectual property. No rights are transferred to you. You may not reproduce, copy, or exploit any Moodsie™ IP without prior written consent.

9. Products & Services

  • Many products are sold as blind boxes or pre-orders. Contents are randomized; we cannot guarantee specific characters.
  • We make every effort to display products accurately but cannot guarantee color accuracy across devices.
  • We may limit sales by region or customer and reserve the right to cancel suspicious or reseller-type orders.

10. Account & Billing Information

  • You agree to provide accurate and current account, billing, and shipping details.
  • We may refuse or cancel any order if we suspect misuse, fraud, or reseller activity.

11. Third-Party Services & Links

  • We may use third-party providers (e.g., Shopify, payment gateways). Their terms apply in addition to ours.
  • Third-party links are not under our control, and we are not liable for their content or practices.

12. User Content

If you submit comments, reviews, or creative ideas, you grant us the right to use them in any medium without obligation.

13. Prohibited Uses

You may not use the site or products:

  • For unlawful purposes
  • To infringe IP rights
  • To transmit malware or spam
  • To harass, defame, or discriminate
  • To interfere with or bypass site security

Violation may result in termination of services.

14. Disclaimer & Limitation of Liability

  • Our services and products are provided “as is” and “as available.”
  • We make no warranties beyond those required by law.
  • To the maximum extent permitted, Moodsie™ is not liable for indirect, incidental, or consequential damages (e.g., lost profits, lost data).
  • In jurisdictions where limitations are restricted, liability is limited to the maximum permitted by law.

15. Indemnification

You agree to indemnify and hold Moodsie™ and its affiliates harmless from claims arising from your breach of these Terms or violation of any laws or rights of third parties.

16. Severability

If any provision is found unenforceable, the remainder of these Terms will still apply.

17. Termination

  • These Terms remain effective until terminated by either party.
  • We may terminate your access without notice if you breach these Terms.
  • Termination does not affect obligations or liabilities accrued up to that point.

18. Governing Law

These Terms shall be governed by the laws applicable in your country of residence, unless otherwise required by law. In all other cases, disputes shall be subject to the courts of Tel Aviv, Israel.

19. Changes to Terms

We may update these Terms at any time. Continued use of the site after updates constitutes acceptance of the new Terms.

20. Contact Information

For questions, contact us at: info@moodsieworld.com or via Instagram DM @moodsie_world.